Services

Document Management

  • Import / Export
  • Release Control and Management
  • Customs Demonstration
  • ACI Filing
  • Task automation
  • Customs Requirements Control
  • Document management for clients and suppliers

Container Control

  • Tracking containers
  • Management and control of delays
  • Damage management and control
  • Issuance of Loans
  • Real-time billing
  • EDI management
  • Opening/Closing of loans

Procedures and Front Desk

  • Release/Issuance of documents
  • Container deconsolidation
  • Customer service window
  • Procedures before authorities / special procedures
  • Cargo inspections

Administrative Back Office

  • Billing
  • Shipowners' Advance Management
  • Ship Settlement and Billing
  • Portfolio Collection

Our Platforms

Maritime Agency Platform

Documentation and Customs

Documentation, Equipment and Billing

Customer Portal

Self-Management Portal

PAM (Maritime Agency Platform):

A comprehensive tool for operational and administrative management of maritime agency services. It enables operational control, mass report generation, productivity monitoring, SOF (Statement of Facts) preparation, captain evaluation, consolidation of delays and waiting times (PARAS), and the preparation and management of PDA/FDA (Proforma/Final Disbursement Accounts). It also facilitates financial control, the management of PQRS (Requests, Complaints, Claims, and Suggestions), and the sending of mass communications.

Masterfile:

Specialized platform for customs control of entry and exit procedures for merchandise, designed for maritime agents and freight forwarders. It includes features such as import and export pre-validators (forms 1166 and 1165), management of manual procedures before the DIAN (National Agency for the Defense of Customs), announcement of cargo to terminals, control of customs requirements, double-checking of information, and preparation of official documents.

ICS (Integrated Control System):

It is a comprehensive platform designed for the efficient management of document processes. It allows the reading and processing of multiple file formats, such as EDI, TXT, XLS, among others.

The solution has direct interfaces with ERP systems, which enables seamless integration for managing:

  • Billing
  • Customer control and management
  • Container control and management
  • Document release processes
  • Preparation of loan agreements
  • Freight certifications
  • Management and monitoring of documentary procedures

Thanks to its flexible architecture and advanced automation, ICS enables high levels of operational efficiency, optimizing time and reducing errors in document management.

Self-Management Portal

It is a comprehensive platform designed specifically for the multi-client and multi-line foreign trade industry. Its objective is to optimize and centralize the management of key processes, allowing users to:
Efficiently manage documentation associated with logistics operations.
Keep track of containers from their arrival to final delivery.
Manage cargo releases automatically.
Carry out billing processes in an agile and transparent manner.
Maintain centralized and up-to-date customer management.
Issue mass communications to keep all stakeholders informed.
Coordinate with representatives at the port, ensuring traceability and operational compliance.
With a user-friendly interface and features designed for the port and logistics environment, the Self-Management Portal is positioned as a key tool for improving efficiency, traceability, and communication in the foreign trade chain.

EQC CentralFile

It is a system designed to the control and management of container inventories in various facilities, including yards and terminals.

Its main features include:

  • Real-time monitoring of container inventory across multiple locations.
  • Automated alert management for long periods of stay.
  • Efficient delay control, helping to reduce operating costs and optimize equipment turnover.

EQC CentralFile provides comprehensive, centralized visibility, facilitating decision-making across the logistics chain and improving efficiency in container management.